About us

Slides

At Roost, Each “limited” pair of shoes brings uniqueness, comfort, and is perfectly suited to your style. Roost is committed to providing maximum flexibility, allowing you to express yourself with every step you take. Additionally, the "

SHIPPING & RETURN POLICY

1. Shipping Policy

• Order Processing Time:

All orders will be processed and shipped within 24–48 hours after successful confirmation (excluding weekends and holidays).

• Estimated Delivery Time:

Domestic (Vietnam): 1–5 business days
International: 7–21 business days, depending on destination and shipping method

• Shipping Fees:

For international orders, shipping fees will vary depending on the country, destination, and package weight.
Customers are responsible for any customs duties or taxes charged by the destination country.

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2. Return Policy

• Return Window:

If the issue is confirmed to be from ROOST (e.g., manufacturing defect or wrong item), you may send the product back to ROOST’s warehouse/store address after confirmation.

ROOST accepts returns within 7 days from the date of delivery.

• Return Instructions:

Please contact us via [0702435654 / IG: @Roostslides / roostslides@gmail.com] for detailed return instructions.